Return & Refund Policy

Thank you for shopping with us. We take pride in offering high-quality décor products, including candle holders, pooja chowkis, and other gift items. Please read our policy carefully before making a purchase.

1. Returns

• Returns are accepted within 7 days of delivery.
• Items must be unused, undamaged, and in their original packaging.
• Handmade or customized items are non-returnable, unless they arrive damaged or defective.
• To initiate a return, please contact our customer support team within the stipulated period.

2. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5–7 business days via the original payment method.
• Shipping charges, if any, are non-refundable, except in cases of damaged or incorrect items.

3. Damaged or Defective Items

• If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos as proof.
• We will offer a replacement or full refund, including shipping costs.

4. Exchange Policy

• Exchanges are only possible for items of the same type and value, subject to stock availability.
• Contact our team to confirm eligibility for an exchange.

5. Contact Customer Support

For any queries regarding returns, refunds, or exchanges, reach out to our customer support team.